We regularly receive great reports from our clients regarding the level of help and service provided by our Administrative Staff. We have an excellent group of professionals working behind the scenes to take care of our clients and Clinical Staff.
If you have called our office, you have talked to Liz and you know how friendly and competent she is in handling scheduling needs, tracking down insurance information and setting the stage for your experience at VCC. Liz is an excellent Intake Specialist. Sharon is our extremely competent Administrative Director. We count on Sharon to oversee all administrative operations, solve all problems, handle special projects, direct the Administrative Staff and keep the office running smoothly. We have never seen her tackle anything that she did not do well and extremely efficiently. Diane is our Insurance Specialist and she spends virtually all of her time on the phone resolving billing issues with insurance companies and keeping client accounts up to date. Diane is excellent at her job and we know that we can count on her to resolve any insurance billing issue that occurs. Her combination of knowledge of the task, tenacity and straight forward approach always gets the job done. Ina is our Patient Account Specialist and works quietly behind the scenes entering all payments from clients and insurance. Because Ina does such a great job at giving attention to every detail in her job, we always know we can trust the accuracy of everything she does and she is a tremendous asset to our Administrative Staff.
We are VERY proud of the Administrative Staff that we have assembled at VCC. We trust every member of this staff with their assigned tasks in running this company. Every member of the Administrative Staff is a very capable professional contributing to the success of VCC and helping us provide World Class Service on every level. We believe that you will not find a more qualified, capable, caring, friendly and professional Administrative Staff anywhere.